Open Enrollment for Louisiana Medicaid Members


Open Enrollment for Louisiana Medicaid members starts on October 15 and ends on November 30, 2020. During Open Enrollment, people enrolled in Medicaid’s managed care program, known as Healthy Louisiana, have the opportunity to choose a new health plan or do nothing and remain with their current plan. In addition to choosing a health plan, Medicaid members will be able to choose a dental plan for the first time. Previously, all Medicaid members received dental coverage through one dental plan.

Members who are eligible for Open Enrollment were sent a packet in the mail with information and instructions. Some may have received this information electronically if they have opted in.

Beginning on October 15, members will be able to select health and dental plans. Members can make their choices online at www.myplan.healthy.la.gov, by using the Healthy Louisiana mobile app, by calling the Healthy Louisiana enrollment center at 1-855-229-6848, or by completing the paper enrollment form that comes with their open enrollment letter and following the directions on the form to return it. Information about the plans was included in the packets sent to members, and it will be available at www.myplan.healthy.la.gov beginning October 15.

We are aware that many in the Lake Charles area and other areas affected by Hurricane Laura have still not returned home or may not receive their Open Enrollment packet in the mail. Those members who were affected by the hurricane and did not receive their Open Enrollment information can call the Healthy Louisiana Enrollment Center at 1-855-229-6848, Monday through Friday, 8 a.m. to 5 p.m., to request a packet be sent to them wherever they are.


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